Legal
Refund Policy
Last updated: January 2026
1. Digital Product Policy
Since the Job Guide 2026 is a digital product (PDF ebook), all sales are generally final. Once the PDF has been delivered to your email or downloaded, we are unable to offer a full refund.
2. Eligible for Refund
We may offer a refund in the following cases:
- Duplicate payment: If you were charged twice for the same purchase
- Failed download: If you are unable to download the ebook after multiple attempts and our support team cannot resolve the issue
- Wrong product: If you accidentally purchased the wrong product (must be reported within 24 hours)
3. Not Eligible for Refund
Refunds will not be provided for:
- Change of mind after download
- Unrealistic expectations about job placement
- Content not meeting personal expectations
- Purchase made by mistake (after download)
4. How to Request a Refund
To request a refund, please email us at support@configgenerator.com with:
- Your name and email used for purchase
- Order/transaction ID
- Reason for refund request
We will review your request and respond within 5-7 business days.
5. Refund Processing
If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days, depending on your bank or payment provider.
6. Contact
For refund requests or questions, contact us at support@configgenerator.com.